Our Approach

Our community-first engagement spans every phase, from initial planning to design and delivery. Our approach ensures we understand community values and collaboratively shape infrastructure to align with them.

Our methods include:

• Consultations and workshops to gather insights early
• Face-to-face community outreach to reach people where they are
• Data analysis to identify community needs
• Large-scale engagement activities to promote projects and build participation
• Ongoing everyday engagement to share information and respond to needs
• Effective communications to convey key messages at the right time

Community views are heard

• We apply proven engagement principles to ensure that the voices of stakeholders and community members are heard by project teams early and throughout the process.

Ongoing collaboration

• We foster collaborative relationships and active dialogue between project teams, stakeholders and local communities.

Risks mitigated

• Our engagement expertise and approach helps identify issues early to develop solutions that minimise project risks.

Enhanced design

• Community input we gather directly shapes project approach, designs and outcomes to best meet local needs.

Minimised disruption

• We work tirelessly to reduce negative impacts and disruption for affected residents and stakeholders.

Creative activation

• We drive innovative initiatives that bring vibrancy and give communities a sense of ownership.