CoO Community Engagement Review

City of Onkaparinga (2020)

GTP Role
We were commissioned by the City of Onkaparinga to undertake a review of its approach to community engagement to identify what is working well and what could be improved.  The review comprised research on leading practice in Australia and overseas, benchmarking against similar councils. This research was supplemented by interviews with Elected Members and key staff from the administration

We found that the City’s community engagement approach either equals or exceeds best practice in Australia based on its application of community engagement techniques, administrative structures and procedures, online presence, resources and templates and community engagement champions within the organisation. It demonstrates leading engagement techniques and processes when compared with benchmark councils.